Shipping Policy

All orders are shipped via the U. S. Postal Service.

All orders are shipped through the United States Postal Service within 3 business days from the time you place your order. We only ship to locations in the United States and Canada. Gift Cards are shipped via FIrst-Classs Mail and should arrive in 2-3 business days.  Cookbooks are shipped via U.S.P.S. Media Mail service, and should arrive in 2-8 business days, depending on your location.

Returns and Refunds

We guarantee your purchase for 30 days.

You may return your product within 30 days of purchase for a full refund. Please call to alert a manager that you will be returning a product for refund. Refunds are issued within 5 days of receiving the returned product. Credit will be issued to the card used for the original purchase.  Return postage is the responsibility of the purchaser and are not covered by Duluth Grill.